Privacy Policy

Introduction

CarsAndTrucks.parts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Information you provide directly

• Order information: name, billing/shipping address, email address, phone number, and payment details
• Account information: if you create an account, your username and password
• Communications: emails, support requests, and messages you send us
• Vehicle information: year, make, model, and engine you enter to find compatible parts

Information collected automatically

• Usage data: pages visited, time spent, links clicked, referring URLs
• Device data: IP address, browser type and version, operating system
• Cookies: see Section 4 for full details

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications
• Respond to your questions and provide customer support
• Improve our website and product catalog based on usage patterns
• Send you marketing communications (only if you opt in)
• Detect and prevent fraud and unauthorized activity
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:

• Service providers: shipping carriers (UPS, USPS, FedEx) to deliver your order; payment processors to handle transactions; email platforms to send order confirmations
• Legal requirements: if required by law, subpoena, or to protect the rights and safety of our customers or the public
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep items in your shopping cart across sessions
• Remember your vehicle selection preferences
• Analyze site traffic via Google Analytics (anonymized)

You can disable cookies in your browser settings. Note that some site features (such as the shopping cart) may not function correctly without cookies.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data transmitted to and from our website. Payment card information is processed through PCI-DSS compliant payment processors and is never stored on our servers.

Despite these measures, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access to your account.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Data portability — receive a copy of your data in a machine-readable format

To exercise any of these rights, contact us at privacy@carsandtrucks.parts.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: 1-800-PARTS-NOW (Mon–Fri, 9am–6pm EST)
• Mail: CarsAndTrucks.parts, Privacy Team, United States